Frequently Asked Questions
General Questions
- What can Connect For Therapy do for me?
Answer: Connect For Therapy, has many options for your therapy needs. If you would like to see a therapist face to face, we will contact therapists within a 25 mile radius of your zip code. A therapist will then telephone you to set up an appointment. If you are interested in an online therapist, we will find a therapists who meets your requirements and provide you with the contact information. If you want to speak to a therapist by telephone, we offer a 30 minute phone consultation with a licensed therapist (subject to availability). This is not a crisis line but an opportunity to conveniently speak to a therapist for 30 minutes or more. In addition, we also have a directory that includes therapists that provide all the services previous discussed.
- I need to talk to a therapist and don't have time to make an appointment, how can I speak to one?
Answer: We offer a 30 minute phone consultation with a licensed therapist. This is subject to availability. This is not a crisis line but an opportunity to conveniently speak to a therapist for 30 minutes or more.
- How long does it take for Connect For Therapy to find a professional for me?
Answer: It may be immediate or it may take several days. We make every effort to match you up as quickly as possible.
- I am having an emergency, and feel suicidal; can you find me a therapist?
Answer: If you or someone you know is in a serious crisis situation, please call 911 immediately. Connect For Therapy does not provide this type of service.
Insurance Related Questions
- I have medicare or medicaid can you help me?
Answer: No, we are unable to help anyone who participates in a Federal health care program. A Federal health care program would include but is not limited to, medicare, medicaid, or any insurance provided by the state such as Medi-CAL.
- I am having trouble finding a therapist who accepts my insurance. What should I do?
Answer: You may consider looking for someone outside your insurance network and submitting the bill directly to your insurance company if your insurance company allows that. Check with your insurance company to see what they suggest.
- I have an HMO insurance plan can you help me find a therapist?
Answer: HMO's are closed networks and we are unable to work with HMO's. If you have an HMO you need to go through your Primary Care Physician for a referral or call the 800 number located on the back of your insurance card.
Financial Related Questions
- I don't have any money. Can you find a therapist who doesn't charge me anything?
Answer: No, unfortunately we cannot. An option you might consider is going to your local mental health clinic where a client is charged for therapy based on their income. The number for the mental health clinic in your area is in the front of your local telephone book listed under Department of Health and Human Services. You can also get the number by calling your local information 411. Another option is going to a local church in your area and speaking to a church advisor. Examples of church advisors include but are not limited to pastor, reverend, rabbi or priest.
- Where can I find more information about how to pay for mental health care visits?
Answer: Call or visit any of the organizations below:
Do you have another question not addressed on the frequently asked questions page? Use our contact form to send your question.
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